This articles outlines how to install & set up Parallels with a windows 11 environment in order for you to run the MediRoutes desktop application.
Running MediRoutes Desktop on a Mac Using Parallels
MediRoutes Desktop requires a Windows PC, but Mac users can also run it by using Parallels, a third-party app, that creates a Windows environment on macOS.
Many customers use this setup successfully. While MediRoutes Support can provide limited support on the Parallels install, we provide very limited assistance with Parallels itself.
For full details, visit: https://www.parallels.com
Cost: $69–$99/year (includes unlimited support)
Note: MediRoutes is not affiliated with either the Parallels Product or the company Corel.
Before You Start:
Make sure your Mac meets Parallels' recommended system requirements:
Check the Parallels system requirements: https://kb.parallels.com/en/124223
Check your Mac specs: https://support.apple.com/en-us/102767
Tip: Avoid using machines that only meet the minimum Parallels specs, MediRoutes desktop performance may suffer.
Setup Instructions:
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Download Parallels: https://www.parallels.com
(If you have trouble: https://kb.parallels.com/en/116623) -
Install Parallels: https://kb.parallels.com/en/130231
Then activate it: https://kb.parallels.com/124225 -
Install Windows 11 (*only if you weren't prompted to install windows during the Parallels install):
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Intel Macs: https://kb.parallels.com/4729
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Apple Silicon Macs (M1, M2, M3, M4 +): https://kb.parallels.com/125375
If you're unsure of what CPU you have, look at the Apple article, listed above, under the section: "Before you start".
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Install MediRoutes Desktop
Once Windows is running inside Parallels:
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Open a browser inside Windows (like Microsoft Edge)
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Install MediRoutes using this guide:
https://support.mediroutes.com/knowledge/installing-mediroutes-desktop
Also Install (Inside Windows)
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Microsoft Office – required for trip imports, exports, and billing (you may just need to login to your office365 account from within Windows)
Apps on your Mac, including Microsoft Office won’t work inside Parallels. Everything must be installed in the Windows environment.
Need Help?
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Parallels Support:
https://www.parallels.com/support/They can help with install, downloads, getting Microsoft Office to work in their environment and even with installing applications like MediRoutes desktop
- MediRoutes Support:
MediRoutes is happy to assist you walking through the above steps, as well as helping you install MediRoutes desktop inside of the Parallel's windows environment. Depending on the type of call, it may also be beneficial to mention to MediRoutes Support that you're running in a Parallels environment.