A guide for suspending a Run for certain dates or ending the Run altogether
To begin, open the Data tab in your MediRoutes desktop app and select the Scheduling tab below Data, then Runs. Next, click on the icon that looks like a pencil and paper located next to the specific Run you wish to suspend or end.
If a driver will be on vacation or out for a specific period of time, you may need to suspend a Run. If your Runs are setup per vehicle, you may need to suspend the Run if a vehicle will be out for maintenance. Suspending a Run will prevent it from appearing as an available option on the Schedules and Dispatch tabs for the designated time frame. This means that during the designated time frame, you would not be able to schedule trips to that Run.
To suspend a Run:
- In the Run template edit window, look at the bottom to see the Optional Suspend From-To Dates.
- Enter in the date range that the driver will be out for in the From Date and To Date boxes, then click OK to save.
If a Run will no longer be used in the near future, it is recommended to end the Run to prevent further logins. However, you can reactivate the Run if needed in the future.
To end the Run:
- In the Run template edit window, locate the From Date and To Date boxes right under the Mobile Device Login box. The From Date should already have the date of when the Run was created.
- Uncheck the Indefinite checkbox to the right of the To Date.
- Enter the ending date for the Run in the To Date box and click OK to save.
Revised Date: 9/19/24 ARB