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How to Set Up the MediDrive Integration in MediRoutes Web

Request MediDrive credentials and turn on the MediDrive integration from a funding source, so MediDrive trips come into MediRoutes.

Before you start: You'll need a funding source for your MediDrive trips, or you can create one as part of these steps. MediDrive supplies the Client ID and Client Secret the integration uses. MediRoutes asks MediDrive for them when you click Request Credentials.

What the MediDrive Integration is

The MediDrive integration connects a funding source in MediRoutes to MediDrive. Trips MediDrive assigns to you come into MediRoutes, and the trip status updates you make in MediRoutes go back to MediDrive. You can now set it up in MediRoutes Web, the same way it already worked in Desktop.

When to set it up

Set it up when you begin taking trips from MediDrive and want them to flow into MediRoutes without manually creating them. You can start it from the Setup Wizard, the New Funding Source drawer, or the Edit Funding Source drawer.

Request credentials while creating a funding source

  1. Select the New Funding Source option on Admin > Funding Sources, or use the Setup Wizard if you're setting up a new account.
  2. Click select from popular brokerages.
  3. Choose MediDrive from the list.
  4. Click Request Credentials.
  5. Review the space type mapping. The screen shows how many rows are still unmapped.
  6. Complete the rest of the required information.
  7. Click Save. The credentials request goes to MediDrive right after the funding source is created.
  8. Enable MediDrive from the funding source's Brokerage tab (see the next section).

Note: You can't turn MediDrive on from the create screens. Save the funding source first, then enable it from the Brokerage tab.

Enable MediDrive from the Brokerage tab

Before You Enable: MediRoutes Support will notify you when the requested credentials have been entered and saved. You can enable the integration after that. 

  1. Open the Edit Funding Source view.
  2. Click the Brokerage tab.
  3. Click Enable MediDrive. This button shows once credentials have been entered.
  4. Review the result on screen. MediRoutes shows whether it worked, plus any warnings.
  5. Review the space type mapping table. It reloads with what was set up when MediDrive was enabled.

Tip: Request credentials as soon as you create the funding source, so you're not waiting on MediDrive when you're ready to turn it on.

Rotate credentials

  1. Open the funding source's Brokerage tab.
  2. Click Rotate credentials.
  3. Confirm when MediRoutes asks. The answer is set to No until you change it.
  4. Review the result on screen.

Note: Request Credentials sends an email to MediDrive asking for the Client ID and Client Secret, with MediRoutes Support copied. MediRoutes Support has to enter the credentials after receiving them from MediDrive.

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Revised: 10/16/2026