Creating Customer/Passenger Records


Creating A Customer

Step 1- Click on New Customer in Home Screen

A - Click on New Customer


Step 2 - Enter Required Customer Information

A – Enter First and Last Name

B - Enter the Address

Enter the street address, city and state OR zip code. Once entered click the magnifying glass icon to geocode the address.

C – Use the drop down list to pick the Space Type.

D – Use the drop down list to pick the Funding Source.

E- Click the radio button for gender.


Step 3 – Non-required information

A – Client code is a unique ID associated with the customer.  Generally a Medicaid or Broker ID

B – Private Comment is where to enter comments that schedulers and dispatchers might need.

C – Comment is where to enter comments that the driver might need.

D - Enter Telephone Numbers Here

E - Date of Birth


Step 4 – Save the new client by clicking the blue disk next to the new customer icon.

A - Click the Save Button to Save the Customer

Once you save the customer, the trip entry panels will show on your screen.