To reach the dispatch overview screen, click on the Overview Icon within the Dispatch Main Screen
Map Overview
The Map Overview shows the location of all of your vehicles currently logged into the Mobile App. Your vehicles will represented by a blue circular icon with a highlight around it. Depending on the color of the highlight, the screen indicates what the status of that vehicle is.
Green (Clear) - Indicates that the route is clear without any passengers on board and with no trips needing to be picked up for at least a half an hour.
Yellow (Loaded) - Indicates that the route currently has passengers on board
Purple (EnRoute) - Indicates that the route is on its way to pick up a passenger.
Red (Offline) - A red icon indicates the last known location for a route that is offline.
Row Headers Defined
On: Number of passengers in the vehicle
MTE: Minutes until the vehicle is emptied
ME: Minutes the vehicle has been emptied since last passenger
Trips: number of trips on the run
Unperf.: number of unperformed trips on the run
The Map overview can also show you where traffic incidents are in areas where your vehicles will be traveling, by clicking on the checkbox to 'Show Traffic Incidents.' Once this is checked, you can use the additional checkmarks at the top of the screen to show or hide certain severities of incidents, so that you can filter out the traffic incidents to hide those that may not impact you.
All Events Tab
The All Events Tab shows all trips scheduled across all of your routes for the day. You can sort this screen by clicking on any of the headers, but it is recommended that you use the default sort of ETA.
You have options to hide or show the performed trips, and it is also recommended that you do uncheck the 'Show Performed' box at the top to hide any of the performed trips. By doing this, the screen shows only the trips that have not been completed by your drivers. At the end of the day, this screen should show that there are 0 unperformed trips, indicating that your drivers have completed all of the events that have been scheduled to them.
If a trip that should be completed has not been, you can click on the Run name on the left of the screen to be taken directly to that run, so that you can review it and see where the driver currently is on their schedule.
