Run Screen
When you are viewing an individual run in the dispatch screen, the screen will look just like the schedules screen except for a few differences. As a driver completes the events on their mobile app, this screen will update immediately.
The icons to the right of the events will indicate if the event has been completed.
A green flag indicates that the event has not yet been completed by the driver
A blue flag indicates that the event has been arrived, but not yet performed
The blue box/red x icon indicates that the event has been completed by the driver. Anything in this status will also show that the green/red number indicating the event sequence of the trip has turned blue, also indicating the event has been performed.
It is not recommended that a dispatcher perform the events on behalf of the drivers, however they can do so by clicking on these flags. Clicking on the green flag will mark a trip as arrived, clicking on the blue flag will mark the trip as performed. The red X will mark the trip as a no show/cancel at door, and the blue box will undo the perform actions of the driver and return the trip to an unperformed status.
