Channels to contact the Mediroutes Support team.
Chat
Visit our website and open a chat with the chat bubble in the bottom right corner of the page. You can chat with an agent during business hours or have our chatbot create a ticket outside of business hours.
Phone
Contact our Support Team by phone at (855)-393-3009. Make sure to leave a message if you are directed to voicemail, as our team relies on those messages to ensure your issue is resolved.
Email our support team at support@mediroutes.com. Your email will create a ticket through our ticketing system so that we are able to see it and respond in a timely manner.
Self-Help
Also Check out the Desktop Academy and Docs tab on Mediroutes.com, for links to our Knowledge Base and other helpful documentation.
Revised Date: 8/26/24 ARB