Quick guide for installing and upgrading using the latest MediRoutes launcher
The MediRoutes desktop application will NOT WORK/INSTALL on an APPLE MAC OS or ANDROID operation system. MediRoutes requires a WINDOWS OS environment to run (Windows 10 or 11).
Installing the Application
- Download: Download the application installer from this link:
- Open Installer: Find and open the downloaded file it will be named, "MediRoutes.Installer.appinstaller"
- Install: Click the 'Install' button located at the bottom right of the screen that pops up. 'Launch when ready' will be automatically checked if you want the application to open immediately after installation.
If you have already installed our application, the popup you will see will look like this. Click on the 'Launch' icon to be taken to the software.
Log In
- Launch Application: After installation, if 'Launch when ready' was selected, the application will be opened.
- Use Existing Credentials: Log in with your existing username and password. Your account information has not changed.
Accessing the Application
- Find in Start Menu: Look for the new application link in the Windows Start menu. It is highlighted in the image below to differentiate from the older version. Notice the new application link is distinct from the older version's link with the black bordered icon and full green compass rose.
Once you have found this application link, you can right click on it to pin it to your taskbar or to your Start menu:
Windows S Mode
If you receive a message stating that "The app you're trying to install isn't a Microsoft-verified app" or "Must be a Microsoft Store Approved App," it indicates that your Windows PC is in S Mode. This mode restricts the installation of the MediRoutes Desktop program since it is not available in the Microsoft Store.
Every Windows PC may have a slightly different process for switching from S Mode to Full Windows Mode. For more information on Microsoft Windows S Mode, refer to the link provided. Follow the instructions on how to switch from S Mode to Full Windows to enable the download and installation of the MediRoutes Desktop Program.
Windows S-Mode Information
Uninstalling the Older Version (upgrading to new installer only)
After confirming the new application works correctly, uninstall the older version to avoid confusion and save space. Follow these steps to uninstall the older application:
- Open Control Panel: Press the Windows key, type "Control Panel," and press Enter to open it.
- Go to Programs: Click on "Programs and Features" or "Uninstall a program" under the Programs section.
- Find the Application and Uninstall: Scroll through the list of installed programs and find the MediRoutes Desktop application. Right-click on the application and select "Uninstall" from the context menu.
- Follow the Uninstall Wizard: Follow the on-screen instructions to complete the uninstallation process. You should just need to click the 'OK' button to complete your uninstall.
Note that if you use the 'Add Remove Programs' in windows to remove the application, you will see both the newer application as well as the older one.
The newer application will be indicated with a black background, and a border, as shown in the image below. 
The old application is indicated with the last release of our previous desktop application, 3.0.0.199. The old application woudl also not have the MediRoutes logo on the side. 
DATE REVISED: 9/5/24