Dispatch/Scheduling Tabs
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      1. Mediroutes Knowledge Base
      2. MediRoutes Desktop
      3. Dispatch/Scheduling Tabs

      Manually Performing Trip on a Past Date

      Manually performing trips for a past date can be done on the Schedule Tab in MediRoutes Desktop program. The trip can be Scheduled, canceled, reactivated, performed and shopped all on Schedule Tab for past dates. This KB will focus on performing past date trips.

      Some examples of when you need to perform a trip on a past date:

      • a driver never performed a trip on the Mobile APP
      • Will Call trip was not activated and performed on Mobile APP. 

      Steps to perform the trip on past date:

      • Go to Schedule Tab, enter in a past date, and pick the Run the trip is on, or you can shop trip on to a Run and pull up that Run.
      • Once trip is on Run, in top left side Find Arrive and Perform Columns. Highlight the Event Row (pick up and drop off event BOTH have to be performed to complete the trips).
      • Double Click in the Arrive column for that event Row. 

      manually past date 1

      • Add the time, and the do same thing for Perform Column, add Driver Name as well in Driver column. Step off  row and go to Next Row that you need to Perform. This will save the times.

      manually past date 2

       

      manually past date 3
      • Once you have done that for Both Pick up and Drop off Events, then the trip is Performed. 

      Both Arrive and Perform columns MUST have Times in them for the trip to be FULLY Complete. And Both Pick up and Drop off events MUST be Performed to mark trip as Completed.