Creating Desktop User Accounts
A desktop user is any user who is given access to log into the MediRoutes Desktop Platform. Your employees who would only drive do not need to be given desktop access and can instead be created as Driver Only accounts.
Step 1 - Navigate Add New User Screen
A - Navigate to the Admin Screen
B - Go to Employee Tab
C - Click on Add New
Step 2 - Add New User and Save
A - Enter First Name
B - Enter Last Name
C - Enter Username (must be unique to all Mediroutes User accounts)
D - Enter Email Address
This must be a valid email address so that the user receives the email to validate email and set their password.
Desktop user will need the Desktop User box checked to gain access to Desktop. If Driver user account, check Driver check box.
E - Click OK to Save User
Validating Your Email Address
This is a process that all new accounts will need to do, regardless of if they are desktop accounts or driver accounts. An email will be sent to the valid email that you entered. Within this email all you need to is click on the link to verify, and you will be prompted to set your password.
A - Click the Verify Email link
A - Enter your new password
Your password must be 8 characters and contain capitals, numbers, and at least 1 special character.
B - Confirm your new password
C - Click on Set Password
Once you have Verified your email and set a new password, you will see a confirmation page that will link to the MediRoutes Mobile App for a driver only account or will link to the MediRoutes Desktop App for a desktop account.
Driver Confirmation Page:
Desktop User Confirmation Page:
Creating Driver Only Accounts
A - Enter First Name
B - Enter Last Name
C - Enter Username (must be unique to all Mediroutes User accounts)
D - Enter Email Address
This must be a valid email address so that the user receives the email to validate email and set their password.
E - Checkmark where it says "Driver"
F - Click OK to Save User
Drivers Who Require Desktop Access
If you have a Driver user account already set up and want to give access to Desktop for same user account, check the Desktop User box, and click OK to save. Then the Driver user account will have access to both Desktop and Driver mobile app.
