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May 5, 2026 Release Notes

API

Duplicate Trip Creation: Resolved an issue where duplicate trips were being created when the same trip number and trip data were submitted through the MTM API/External API ( MediRoutes API) within seconds of one another.

Web Client/MediRoutes.com Web Portal

Bug Fixes

Trip ETA Display Reverted: After several iterations of changes to address ETA inconsistencies across WMR link, Dispatch Web, and Desktop Dispatch, we have decided to revert the ETA display back to its previous behavior. You may notice that ETAs vary slightly between platforms as before. We are actively working on improvements to how ETAs are generated on the web and plan to revisit this in a future release.

Wizard Vehicle Configuration: Fixed a bug that prevented users from advancing past the vehicle configuration step in the setup Wizard.

User Save Error Desktop List Tab: Resolved an error that occurred when saving new user updates in the Desktop Employee List tab and the web-based Users and Roles section. We are continuing to enhance the web-based Users and Roles experience to reach full feature parity with the Desktop application.

On the Users and Roles section (Desktop or MediRoutes.com Web Portal), you now have more options that were previously only available in the Desktop Employee List view. This release adds several features that were once limited to the Desktop Employee List tab.

  • Audible Alerts: Audible alert support is now available in the web-based Users and Roles.

  • Employee Image Upload: Admins can now upload employee images directly from the web, matching existing Desktop functionality.

  • Non-Admin Access History: Non-admin users can now view access history records in the web experience.

  • Additional ID Fields: Added missing ID fields for Logisticare, Southeastrans (Verida), and UMPI.

  • Reset Datagrid: Resets Headers on Trip DataGrid's on Home tab, Schedule, Dispatch, Admin tab, where you can change the Headers order. 

list update user and roles

General Gap Closure: Addressed remaining feature gaps between the Admin Users view on Web and the Users List View in Desktop for a more consistent cross-platform experience.