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How to Show Arrive Times on the ModivCare Trip Sheet in MediRoutes Desktop

Print the driver's Arrive times instead of Perform times on the LogistiCare Standard trip sheet, so manual ModivCare billing shows the earliest recorded time.

What the Show Arrive times option does

By default, the LogistiCare Standard trip sheet (the ModivCare "Daily Trip Log") prints the Perform time in the Pick-up Time and Drop-Off Time columns. When you turn on Show Arrive times, both columns print the driver's Arrive time instead. If a trip has no Arrive time, the sheet prints the Perform time.

Use it if you bill ModivCare manually with trip sheets and want the earliest recorded time on the sheet, without editing Perform times by hand first.

Before you start: You need a MediRoutes Desktop version that includes this option, access to the Reports page, and you should be signed in to Windows as the person who prints the sheets, on the PC they print from.

How to turn on Arrive times

  1. Navigate to Reports -> Trip Sheet
  2. Click the Page Setup sub-tab, then the Standard sub-tab under it
  3. Select LogistiCare Standard under Desired Standard Style. The Logisticare Standard Report settings appear on the right
  4. Check Show Arrive times under Row Height

The setting saves as soon as you check the box. There is no Save button. To turn it off, uncheck the same box.

How to run and print the trip sheet

  1. Click the Standard sub-tab (next to Custom) on Reports -> Trip Sheet, then Print Preview
  2. Choose the From and To dates and the Run, Vehicle or Funding Source as usual
  3. Click Get Report
  4. Review the Pick-up Time and Drop-Off Time columns
  5. Click the printer icon next to Get Report to print

Tip: If the preview was already open when you changed the setting, it clears. Click Get Report again to see the new times.

What changes on the sheet

Only the two time columns change. Everything else prints the same as before.

Column Box unchecked (default) Box checked
Pick-up Time Pickup Perform time Pickup Arrive time, or the Perform time if no Arrive was recorded
Drop-Off Time Drop-off Perform time Drop-off Arrive time, or the Perform time if no Arrive was recorded
Will Call Time Will Call time No change
All other columns No change No change

Note: The setting is saved per Windows user, per PC, not for your whole company. Each person who prints these sheets checks it once on each PC they use. It stays on after Desktop is closed or the PC restarts.

Good to know

  • It's off by default. Nothing changes until someone checks the box.
  • It only affects the LogistiCare Standard style. The Arizona, Virginia, Maine, Rhode Island and other trip sheet styles keep their current times.
  • The Standard Export Data Grid already uses Arrive times and doesn't depend on this box.

Troubleshooting

What you see What to do
No Show Arrive times checkbox Select LogistiCare Standard under Desired Standard Style. The settings only show for that style. If it's still missing, update MediRoutes Desktop.
Box is checked but the sheet still shows Perform times Click Get Report again. The old preview doesn't refresh on its own.
The box was on, now it's off You're on a different PC or a different Windows login. Check it again there.
One trip still shows a later time That trip has no Arrive time recorded, so the Perform time prints. Check the trip's event times.
A different ModivCare style didn't change That's expected. The option only applies to LogistiCare Standard.

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Revised October 23, 2026