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Fleet Overview

Understand the four-step workflow to build your fleet

Building your fleet follows four steps, each one building on the last: Levels of Service, Vehicle Types, Vehicles, and Routes. This article explains what each step covers and when you need it. You only complete the first two steps when something is new to your fleet. Adding a vehicle to an established operation is often just the Vehicle and its Route.
 
Step What It Sets Up When You Need It
Levels of Service The types of transport your fleet offers  Offering a new transport type, such as bariatric wheelchair 
Vehicle Types How many passengers a vehicle type holds and which passenger types it serves  Adding a vehicle unlike any in your fleet 
Vehicles An individual vehicle in your fleet  Adding any new vehicle 
Routes Where a vehicle starts, the trips it runs, and where it ends the day Any vehicle you want to schedule trips on 
Vehicle Groups (Optional)    

Step 1: Levels of Service

A level of service describes the type of transport a passenger requires, such as ambulatory, wheelchair, stretcher, or bariatric wheelchair. Your levels of service define the capabilities your fleet offers and determine which trips a vehicle is eligible to carry.

When to set it up: Only when you are introducing a capability you do not already offer, such as adding bariatric wheelchair transport.

How to set it up

Step 2: Vehicle Types

A vehicle type is a template for a class of vehicle. It sets the passenger types (levels of service) that class can carry and how many passengers it can take at once for multi-load trips. Vehicles inherit their capacity from the type you assign.

When to set it up: Only when a new vehicle does not match a vehicle type you already have.

How to set it up

Levels of Service and Vehicle Types are reusable - define them once and apply them across as many vehicles as you need.

Step 3: Vehicles

A vehicle is an individual unit in your fleet, based on a vehicle type. Its configuration controls which passenger types — wheelchair, ambulatory, stretcher — it can carry and its multi-load capacity.

When to set it up: Whenever you add a new vehicle to your fleet.

How to set it up

Step 4: Routes

A route (also called a run) is the daily work a vehicle performs, defined by a pullout garage where it starts the day and an ending garage where it returns. Trips are assigned to routes, so a vehicle must have a route before it can carry scheduled trips.

When to set it up: For every vehicle that will carry scheduled trips.

How to set it up

Step 5: Vehicle Groups