Fleet Overview
Understand the four-step workflow to build your fleet
| Step | What It Sets Up | When You Need It |
| Levels of Service | The types of transport your fleet offers | Offering a new transport type, such as bariatric wheelchair |
| Vehicle Types | How many passengers a vehicle type holds and which passenger types it serves | Adding a vehicle unlike any in your fleet |
| Vehicles | An individual vehicle in your fleet | Adding any new vehicle |
| Routes | Where a vehicle starts, the trips it runs, and where it ends the day | Any vehicle you want to schedule trips on |
| Vehicle Groups (Optional) | A way to organize vehicles | Larger fleets or fleets serving large geographical areas |
Step 1: Levels of Service
A level of service describes the type of transport a passenger requires, such as ambulatory, wheelchair, stretcher, or bariatric wheelchair. Your levels of service define the capabilities your fleet offers and determine which trips a vehicle is eligible to carry.
When to set it up: Only when you are introducing a capability you do not already offer, such as adding bariatric wheelchair transport.
Step 2: Vehicle Types
A vehicle type is a template for a class of vehicle. It sets the passenger types (levels of service) that class can carry and how many passengers it can take at once for multi-load trips. Vehicles inherit their capacity from the type you assign.
When to set it up: Only when a new vehicle does not match a vehicle type you already have.
Levels of Service and Vehicle Types are reusable - define them once and apply them across as many vehicles as you need.
Step 3: Vehicles
A vehicle is an individual unit in your fleet, based on a vehicle type. Its configuration controls which passenger types — wheelchair, ambulatory, stretcher — it can carry and its multi-load capacity.
When to set it up: Whenever you add a new vehicle to your fleet.
Step 4: Routes
A route (also called a run) is the daily work a vehicle performs, defined by a pullout garage where it starts the day and an ending garage where it returns. Trips are assigned to routes, so a vehicle must have a route before it can carry scheduled trips.
When to set it up: For every vehicle that will carry scheduled trips.
Step 5: Vehicle Groups
A Vehicle Group is a way to organize vehicles so the scheduling tool does not treat your entire fleet as one interchangeable pool. It gives MediRoutes boundaries, or rules, so trips are matched with the vehicles that should serve them, rather than considering every available vehicle as though they are all the same.
When to set it up: Create a Vehicle Group when you want to control which vehicles are considered for certain trips — most often to keep vehicles working within a specific geographic area. For example, you can align ZIP Code Groups with Vehicle Groups so trips from a given area are scheduled with the vehicles assigned to that group.