Steps for how a driver can reorder their trip events in the mobile app.
Caution: This is a Global Setting that is either enabled or disabled for ALL drivers. To enable or disable the setting, please reference the section on SmartPhoneAllowDriverEventMove in the following article:
Drivers will have to log out of MediRoutes Mobile and log back in for changes to apply.
Driver Mobile App
To move a schedule event on Mobile App they will:
- On the Mobile App Schedule screen, scroll down and find the Pickup OR Dropoff Event you are looking for.
- Tap on that Event
- Tap the Make Next Button, which is the very top button on this screen once the feature is activated. This will Move the Event to the Top of the Schedule List for the Driver to be able to perform.
- The Driver's Schedule will then return to view with that Pickup or Dropoff at the top.
- If the Pickup event was moved, then, when the Driver is ready to Dropoff that Passenger, they will need to scroll down and find the Dropoff event and repeat the process. This is to ensure that the Dropoff is moved to the top when they are actually ready to drop off that Passenger. They may have other closer events to do while that Passenger rides along after Pickup.
Revised Date: 8/26/24 ARB