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      Safe Ride Broker Trip File Format Set Up

      Safe Ride Broker Trip File Format Set Up


      Safe ride is a NEMT broker, and on their web portal, that have 2 x different ways to get a trip file (CSV Comma Delimited) that can be used to import trips into Mediroutes. This is a Custom Import file format, and a Mediroutes Support rep will help in Mapping the CSV file to Mediroutes in Custom trip import area. 

      • Safe Ride portal Live Rides and Export trips areas trip files formats will work for Import into MediRoutes. 
      • RIDE HISTORY area will NOT work, bad data/format of addresses (USA listed at end of address) will it not work for mapping and importing into Mediroutes.

      LIVE RIDES Export

      On Safe Ride web portal, the First file export that can be used in Live Rides area.

      • Click on Live ride area on web portal. 
      • Click Export
      • Choose today or tomorrow date (only available for today trips, or Tomorrow date trips, no future or past dates available). 
      • Export and save file to computer. 

      safe ride 1

      safe ride 2

      EXPORT RIDES

      • Under Export rides, open section to Create a template, or use an existing template. 
      • Date Range is available for future dates past tomorrow trip date on Live Ride area. 
      • Do Not put Additional Passenger field on the report headers.
      • New template, follow web portal instruction on steps to pick Headers, fields you want on File. These Headers must stay the same, all the time since they will be used for Custom import file format matching in Mediroutes. 
      • Make sure to have all Fields that you might need to create a trip in Mediroutes, like Date, Name, Pick up and Drop off address, comments, SPACE TYPE, Times, etc. 
      • Make sure to Split the address fields, to separate address section, like address, city, state, etc. See example below on screen shot. Contact Safe Ride for more information on Export Rides set up, since this is Safe Rides website. 
      • Once template is created, you just must follow steps until Export to EMAIL option. DO NOT MAKE ANY CHNAGES TO HEADERS ON FILE TEMPLATE, or it will not work on import, since the headers will not match MediRoutes Custom file format. 
      • Receive the email and save the file, to your PC, then you are able to import after mapping has been set up by MediRoutes Support.

       








      safe ride 3


      S Scott is the author of this solution article.